Solution21’s Reputation Management System offers the most intuitive way to immediately gain feedback from your patient shortly after their visit.
By Mojgan M. | Solution21 | Senior Web Admin
For most women, choosing a new physician – especially an OB/GYN – is a highly personal decision that requires careful thought and consideration. The vast majority will look for opinions and recommendations from other patients, often going online to find positive and negative reviews about local doctors. […]
By Cami Gener | Solution21 | Marketing Specialist
With more people using the Internet to find the services they need, it is increasingly important to monitor your online reputation. The reviews that patients leave about your practice affect the decision of potential new patients when researching. With Solution21’s Reputation Management and Review Monitoring systems in place, […]
By Cami Gener | Solution21 | Marketing Specialist
When visitors load your website for the very first time, there are a lot of essential elements that come into play to brand your company and give that unforgettable first impression. It may be the color scheme used, the quality content, or the images that lure them in […]
By Kristina Martinez | Solution21 | Project Coordinator
One bad review can lead to untold damage. Smart business owners are engaged in actively monitoring and responding to negative reviews and complaints. In the current high-speed culture, a response must occur within 24 hours. Consumers are wielding power, and social media is an effective weapon. Unhappy customers […]
By Cami Gener | Solution21 | Marketing Specialist
With the advent of technology and social media, word of mouth can get around extremely fast. Medical professionals are at the mercy of review sites in which a single complaint can drag their name through the mud—and forever impact their practice. When a professional is trying to build […]
By Cami Gener | Solution21 | Marketing Specialist
The key to long-term business success is constantly attracting new patients who will provide years of loyalty to your practice. Right now, that means reaching out to the Millennial generation, which is currently 80-million strong. However, the millennial patient is unlike any other patient that has come before. […]