Monitor Online Presence
Solution21’s Review Monitoring will alert you via email when your practice receives any feedback from the different review websites you are subscribed to.
Display Positive Feedback
Review Monitoring will display positive feedback received on these sites for others to view on your practice’s website. You have the ability to choose which of the different reviews you would like to be added or changed to be displayed on your website.
Respond to Feedback Quickly
Being alerted when you receive new feedback from the different review websites allows you to respond accordingly. You can give express gratitude to those that left positive reviews and respond to the clients who left negative reviews and address any issues they may have.
Improve Customer Satisfaction
Reading through your reviews can give you insight of what patients are saying about your practice and allow you emphasize the good qualities and minimize the bad qualities.
Increase Online Rankings
Having good reviews across the different platforms can increase your ranking on search engine results and increase your online visibility.
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