We at Solution21 would like to thank you for partnering with us on your dental or medical website and marketing. To help you get the most out of our services we would like to review what is included in the different parts of our packages. This week we will be looking at our hosting.
More than just ‘Hosting’, our Website Management solution provides worry-free maintenance of your custom practice website. Our hosting is loaded with added features you won’t find anywhere else! Take advantage of award-winning patient education content, search engine optimization and monthly submission, and the ability to update your site yourself!
What is included in your hosting fee?
Hosting on our secure server
Dedicated hosting on our secure server helps keep your site and information safe.
Domain Registration & Auto-matic renewals
We keep your website domain UP and RUNNING with automatic domain renewal as long as you continue to host with us.
Domain transfer of existing domain to our administrative control, while you keep ownership.
If you have transferred your site and domain to Solution21 you still own your domain. It helps us take care of your site if we have full control of the domain while you are hosting with us. If you haven’t transferred your domain to our control, we highly recommend you do.
Hosting of your website with unlimited space
You have plenty of space for bright welcoming pictures of your office and team. If it suits your practice, add many before and after pictures of your patients. You have plenty of room at your disposal to make your site reflect your practice and help it shine.
View web statistics on our dedicated Dashboard
Our Solution21 Dashboard is a dream come true. Request website updates, check your site’s statistics, access our support team, update your email settings, manage your account, and MORE, from one easy to use interface
Regular nightly back-ups
Stuff happens. Whether your log-in credentials were hacked or you just made a really big boo-boo, you will be glad to hear that we keep frequent back-ups of the sites hosted with us.
Unlimited Technical Support and Services
Technical support for your website and email are included. Help with your hosting, such as broken link monitoring and spam content monitoring. Our US-based tech support team will provide walkthroughs for your website editor and dashboard. They are also happy to Troubleshoot any issues with your email, including setup on mobile & desktop email client. Our Tech Support team is knowledgeable and ready to help.
“Frank has been a fantastic help with any questions I might have throughout the whole process. The team is very responsive and precise when it comes to revisions on my site.” Dr. Bonilla
Unlimited Content Changes to the Website
Every time you add or remove a service; Every time you change your opening hours; Every time you add a new member to your team; our team is waiting to help you update your practice website to reflect its most recent changes. We will even show you how to make minor edits yourself if that is most convenient to you.
“The staff at Solution21 are friendly and professional. They have also been very quick at updating my webpage with necessary changes. [Have] been very helpful in answering my questions regarding website upgrades. Great customer service!” Maria
Solution21 provides a full-service web design and digital marketing service and all of this is included in your basic fees. Our aim is to provide the highest level of customer service to each and every one of our clients.
Thank you for choosing Solution21 to be a part of your team.