Marketing SpecialistBy Cami Gener | Solution21 | Marketing Specialist

Benefits of Managing your Practice's Reputation

With more people using the Internet to find the services they need, it is increasingly important to monitor your online reputation. The reviews that patients leave about your practice affect the decision of potential new patients when researching. With Solution21’s Reputation Management and Review Monitoring systems in place, you can take control of your online reputation. Online Research is an absolute endeavor of the majority of today’s patients. Patients use online reviews to find the best physicians, dentists, surgeons and services. The quality of the reviews considerably impacts your practices and businesses.

Reputation Management

Solution21’s Reputation Management System provides a complete tool that will allow you to easily manage your online reviews. Your practice can request feedback from patients shortly after their visit, preventing the risk of them going to other third-party review sites to leave negative reviews. Take control of your online reputation with Solution21 review monitoring system. A highly-customizable program that targets reviews from major review sites.

  • Automated feedback links sent by email or captured in office
  •  Simple and quick feedback form takes seconds to complete
  •  Reduce negative reviews left on other review platforms
  • Promptly address negative comments to strengthen your service

Review Monitoring

With Review Monitoring, you can easily view your practice’s reviews in an easy-to-navigate dashboard. Your practice is alerted when a new review comes in from Yelp, Google or Healthgrades, giving you the option to assess and address patient’s concerns.

  • Online Recommendation, Great Influence
  • Reviews Make a Difference
  • Reviews Are Reliable
  • Replying to Patient Reviews Help

The reputation of your dental or medical practice depends primarily on how much attention you pay to your online reviews. To help grow your practice in 2018, it is imperative that you keep a proactive approach to managing and monitoring your online reputation. Subscribe to Solution21integrated tools  Review Monitoring and Reputation Management to improve and protect your online reputation and attract more patients.

Contact Solution21 at (949) 336-7575 today to get help planning for your 2018 digital marketing strategies!